QuickSurf Refund Policy

Return Period

We want you to be completely satisfied with your QuickSurf footwear. You may return products within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused and in the same condition as received
• Products must be in their original packaging with all tags attached
• A proof of purchase or order number is required

Faulty or Damaged Products

If you receive a product that's faulty, damaged, or significantly different from its description, please contact us immediately:

• Contact us within 7 days of delivery
• Email: service@quicksurfshoes.com with photos of the issue
• We'll arrange a replacement, store credit, or full refund including shipping costs

Refund Process

Once we receive your return:

• We'll inspect the item and notify you of approval status within 5 business days
• Approved refunds will be processed to your original payment method
• Refunds typically appear in your account within 5-10 business days

Size Exchanges

At QuickSurf, we understand the importance of a perfect fit for your beach adventures!

Our special size exchange policy:

• You only need to cover the manufacturing cost + shipping fee for the new size
• You get to keep the original pair for free!
• Each request is reviewed individually to ensure the best solution

Start the exchange process by contacting us at service@quicksurfshoes.com

Non-Refundable Items

Please note the following exceptions to our refund policy:

• Final sale items: Discounted products or items purchased during sales events
• Products without original packaging or tags
• Items that show signs of wear or use
• Personalized or custom-made products

Always check product descriptions for specific non-refundable notices.